How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer without having to contact support every time. Most of what you need is here: how to fund your account through bKash, Nagad, or Rocket; what happens after you request a withdrawal; how to recover access on a new phone; and what
our support team can actually do for you. Each answer below reflects how the platform works right now. If something has changed or your situation is more specific, our live chat team handles account-level queries directly. Players in Dhaka and Chittagong use the same account flow — your wallet, your device, your account, wherever you are. Availability depends on your local law
and eligible regions.
- bKash
- Nagad
- Rocket